privacy policy

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Protecting your personal information

Privacy Policy

How we collect your information, And what we do with it.

We are committed to protecting your privacy. When you visit Ndzalama website, certain pieces of information may be recorded in order to provide us with an aggregate view of user trends, or to offer you an enhanced level of service and convenience. This data is never shared unless it is necessary for a service that we provide through a trusted vendor, or we are legally obligated to do so.

Forms on the website may ask you for additional information such as your name, address, and e-mail address. The information you provide is used only for the purpose(s) indicated on the form, and is not shared with outside parties. Occasionally, your information may be retained in order to contact you as a consequence related to the intent of the form (e.g., newsletter subscriptions), about a similar event or service, or to provide you with information about another topic to which you have previously indicated a high level of interest. If you feel that we are misusing your information in any way, please contact us by one of the aforementioned means.

If your personal information appears incorrectly in some area of the website, or you believe we are retaining erroneous information about you elsewhere, you may contact us by one of the aforementioned means to request updates.

Information we collect

  • Your Geo-location for security reasons.
  • Computer sending requests to our site.
  • Demographic information as self completed from the forms.
  • Geo-location of the ISP requesting.
  • Statistic related to your visit.

Use of user information.

We may use your personal data to enable you to effectively use and to improve our solution and services. For example, to perform administrative and business functions and internal reporting, send administrative information to you, obtain feedback from you about our services and solutions including through client satisfaction surveys, in which event, we will only use your personal data for the sole purpose of sending you a survey (through our third party email delivery provider), respond to your inquiries and fulfil requests by you, assess the performance of our online services and to improve their operation, inform you about and provide you with our services and solutions, update our records and keep contact details up to date.

We engage in these activities to manage our contractual relationship with you, to comply with our legal obligations, or for our legitimate business interests, provide you with marketing materials and to personalise your experience. For example, to send marketing communications to you, provide you with a more personalised experience when you interact with us, enable you to subscribe to our newsletters and mailing lists. enable you to register for Ndzalama Training events, workshops and seminars.

We engage in these activities with your consent or for our legitimate business interests, achieve our business purposes and analyse information. For example, to establish, manage, and maintain our business relationship with you, compile usage statistics for our Online Services, recruit clients, process and respond to privacy requests, questions, concerns and to fulfil legal and contractual obligations.

Disclosure of user Information.

We may share your personal data with our affiliates and subsidiaries for the purposes set out in this Privacy Statement. A list of our affiliates is available in the links menu referred to as SETA. Ndzalama Training is the party responsible for the management of jointly used personal data from and to SETAs whom we offer co-branded services or engage in joint processing activities. We may share your personal data for the purposes set out in this Privacy Statement (as applicable) where you consent to the sharing of your personal data.

We may share your personal data for the purposes set out in this Privacy Statement (as applicable) in connection with, any joint venture, merger, consolidation, restructuring, financing, or acquisition of all or a portion of our business by or to another company or for other legal reasons. We may share your personal data in response to a request for information by a competent authority in accordance with, or required by any applicable law, regulation or legal process; where necessary to comply with judicial proceedings, court orders or government orders; or to protect the rights, property or safety of Ndzalama Training, its business partners, you, or others, or as otherwise required by applicable law. Any third parties with whom we share personal data are contractually required to implement appropriate data protection and security measures to protect personal data and are not permitted to use personal data for any purpose other than the purpose for which they are provided with or given access to personal data, which includes amongst others:

  • Demographical information SETAs
  • Geographical information for SETAs
  • Food preferences for caterers

If you have any questions about how your personal data is handled by Ndzalama Training, you have a privacy concern or you wish to make a request or a complaint relating to your personal data, please contact us. support@ndzalama.org.za

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